Return Policy

7-14 Days Return/Exchange Guarantee

Semraiz.com offer FREE Exchange & Return Policy to its Customers with 24/7 Complain Launch System so that you can Shop with confidence on our Product & Brand.

If your product is defective / damaged or if you receive an incorrect / incomplete product, then call our customer service (+92) 3146603360 in business hours . If This item is eligible for a FREE Replacement if the exact item is in stock otherwise your money will be Refunded.

All Pakistani cities customers can simply send us back via Pakistan Post or Any Courier Company. Exchange item will be issued with in 24 Hours as we receive the parcel back. Parcel back sending charges will customer pay.

In case of Refund, your money will be refunded by following carriers whichever you prefer.

a) Online Banking (Any Pakistani Bank)
b) Easy Paisa (Mobile/CNIC Both)

Please ensure following conditions before sending us parcel back or requesting for Pick up.

The product must be unused, unworn, unwashed and without any flaws. Fashion products can be tried on to see if they fit and will still be considered unworn.

The product must include the original tags, user manual, warranty cards, freebies and accessories.

The product must be returned in the original and undamaged manufacturer packaging / box. Do not put tape or stickers on the manufacturer box.

If a product is returned to us in an inadequate condition, we reserve the right to send it back to you.

So NOW you can SHOP with Confidence & Satisfaction because of Semraiz.com

• 24/7 Complain Launch System
• FREE Pick & Drop Exchange System
• Cash Refund by all available options

• Cash Refund by

.a) Online Banking (Any Pakistani Bank)
b) Easy Paisa (Mobile/CNIC Both).

Thank you our valuable Customers.

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